Getting Started
Firmware Compatibility
iLive and T Series systems run the same firmware.

Keep all your systems up to date with the latest version of firmware. This gives you the benefit of new features and performance improvements. Read the Release Notes that come with the firmware. Check the Allen & Heath web site for the latest version.

Firmware Version Error - If you attempt to connect a Surface and MixRack which have different versions of firmware loaded you will get an error screen. You can use this screen to check the current versions and to update the firmware from your USB key. Make sure all parts of your iLive systems are updated with the same version of firmware.

The firmware can be downloaded from the Allen & Heath web site, transferred to USB key and easily loaded into the iLive system using the Surface UTILITY / Firmware / Update Firmware screen.

When a Surface is not available the MixRack firmware can be updated using a laptop running iLive Editor software.

Note - Firmware update using Editor is only possible if the MixRack is already loaded with firware version 1.5 or newer.

Always update your Editor software when you update the system firmware - The version of Editor you run on your laptop must be compatible with the firmware in your system.

User Show compatibility - User Shows can only be loaded into systems running the same or newer version of firmware that was used to create them. For example, a Show created in V1.4 can be loaded into a system running V1.5. However, a Show created in V1.5 will not load on a system running earlier version V1.4.

Using hired or house iLive systems - If you are planning to hire or use a venue iLive system we recommend you check with the system provider that their firmware is up to date. If it is not you may not be able to load your USB Show, and you may not be able to use features recently introduced.